Refund Policy
Last updated: January 30, 2025
Overview
This policy outlines the terms and conditions for refunds on LemonChat.app Premium Plan purchases. We strive to ensure complete transparency regarding our refund process.
Refund Eligibility
Refunds are available under the following conditions:
- • The refund request is made within 24 hours of the initial purchase
- • This is your first Premium Plan purchase on LemonChat.app
Refund Process
- To request a refund email your refund request to [email protected] with the following information:
- • Your LemonChat User ID (found in your profile settings)
- • Date of purchase
- • Transaction ID from your purchase confirmation
- • Reason for the refund request
- Refunds will be processed using the original payment method
- For all other support inquiries, please contact [email protected]
Non-Refundable Cases
Please note that refunds are not available for:
- • Requests made after the 24-hour window
- • Subsequent Premium Plan purchases
- • Accounts that have violated our Terms of Service